Halo is the future of Service Management
Halo brings enterprise-grade capability within reach of every organisation — simple to use, fast to deploy, and powerful enough to scale with you.
After more than 15 years delivering and optimising ServiceNow for some of the world’s largest enterprises, we recognised a clear shift in the market. Businesses no longer want complex, costly platforms that require armies of developers. They want something intuitive, flexible, and cost-effective — without compromising capability. That’s why Captiv-8 partners with Halo. It delivers the functionality modern organisations need, with the simplicity and transparency they expect.
The Halo Difference
Simplicity without compromise: Halo is designed around people, not process charts. Its clean interface and logical no code design make it easy for end-users, service teams, and business stakeholders alike — reducing training time and boosting adoption.
Powerful automation & integration: Automate repetitive tasks, build custom workflows, and connect to hundreds of third-party tools with ease. From Microsoft Teams to Azure AD, Slack, Jira, and beyond — Halo fits neatly into your existing ecosystem.
Cloud-native, fast, and secure: No servers, no upgrades, no headaches. Halo is fully cloud-based, continuously updated, and built with performance and security in mind.
Smarter with AI: Halo includes built-in AI capabilities — such as AI-driven ticket summarisation, virtual agents, and process automation — to surface insights, reduce noise, and help your team act faster. It’s not about sci-fi magic: it’s about giving your people smart assistance, not replacement.
Unmatched value: Get all-inclusive functionality at a transparent, fair price. No modules to unlock, no surprise add-ons — just everything you need from day one.
Built for everyone: Whether you’re a growing organisation or a mature enterprise, Halo scales effortlessly — from IT service management to full enterprise service management (ESM).
Why Work with Us
Captiv-8 brings the insight of seasoned service management professionals who understand how to make tools like Halo deliver real value. Our role is to help you design, configure, and adopt Halo in a way that fits your people, your data, and your goals — keeping things practical, efficient, and outcome-focused. You’ll benefit from:
Proven service management expertise without enterprise overhead
Tailored configuration and data alignment
Change and adoption support across your teams
Clear roadmap for continual improvement
Service management doesn’t need to be complicated, expensive, or slow. Halo gives you the right balance of simplicity, power, and cost efficiency, and Captiv-8 ensures you get the most from it. Discover how easy great service management can be.
